A large customer places an order. Your company manufactures, imports, or purchases the merchandise. The inventory arrives—and then the customer reduces the order or cancels it entirely.

Now you have new, sellable merchandise that was purchased for demand that no longer exists.

Canceled orders can create significant excess inventory almost overnight, particularly for manufacturers, importers, distributors, and brands dealing in large production runs or container quantities.

Big Willy’s Wholesale purchases qualifying new canceled-order inventory and other bulk general merchandise nationwide, including excess inventory, surplus stock, overstock, discontinued products, closeouts, slow-moving merchandise, and Amazon/e-commerce inventory.

What Happens to Inventory After a Customer Cancels an Order?

Consider a distributor that receives a purchase commitment for 60,000 units.

The distributor orders the merchandise based on that commitment. Before delivery, the customer reduces its requirement to 20,000 units.

The distributor is now holding:

Inventory purchased: 60,000 units
Customer requirement: 20,000 units
Unexpected excess: 40,000 units

Those 40,000 units may be brand-new, current merchandise in factory packaging.

The problem isn't necessarily the product.

The problem is that the original buyer disappeared.

That is where a bulk inventory buyer can potentially provide another exit.

Manufacturers Can Be Left With Finished Canceled-Order Merchandise

Manufacturers frequently begin production based on forecasts, purchase orders, or customer commitments.

If the customer changes direction after production has started, the manufacturer may be left with finished goods, packaging materials, or an entire production run.

Holding that merchandise indefinitely can consume valuable warehouse space and working capital.

If the products are new consumer merchandise, Big Willy’s Wholesale can evaluate the available quantity as a bulk purchase opportunity.

Importers Can Get Stuck With Inventory Already in Transit

Canceled orders can be particularly difficult for importers because purchasing decisions are often made months before the merchandise reaches the United States.

Imagine merchandise has already been manufactured overseas and loaded into containers when the intended customer cancels.

The importer may still be responsible for:

• The merchandise
• Ocean freight
• Duties
• Drayage
• Warehouse costs
• Handling expenses

By the time the goods reach the warehouse, the importer may own a substantial inventory position without the customer originally expected to purchase it.

Selling the inventory in bulk can provide an alternative to carrying that position indefinitely.

Distributors May Have Inventory Allocated to One Customer

Some distributors purchase unusually large quantities for a specific account.

If that account cancels a promotion, reduces store count, changes assortment, or switches products, the distributor may suddenly have substantially more inventory than its regular customer base can absorb.

Instead of forcing the entire quantity through normal sales channels, the distributor can separate the excess portion and offer it as a closeout.

Retail Programs Can Create Canceled-Order Inventory

Retail purchasing plans change.

A retailer may cancel or reduce an order because of assortment changes, delayed launches, seasonal timing, revised forecasts, store closures, packaging changes, or changes to a promotional program.

When merchandise has already been produced or shipped, the supplier can be left holding the inventory.

Big Willy’s Wholesale is interested in reviewing qualifying new merchandise resulting from canceled retail programs.

Amazon and E-Commerce Sellers Can Face Similar Problems

Canceled-order inventory isn't limited to traditional wholesale.

Amazon and e-commerce businesses can also order merchandise based on anticipated demand and later discover that the economics have changed.

Reasons may include:

• Listing restrictions
• Product delisting
• Increased competition
• Higher advertising costs
• FBA storage pressure
• Ranking declines
• A canceled promotional program
• A decision to discontinue a SKU
• Marketplace policy changes
• Excess quantities from an overseas production run

If the merchandise remains new and is available in bulk, it may qualify for review.

What Canceled-Order Inventory Does Big Willy’s Wholesale Buy?

Big Willy’s Wholesale evaluates qualifying new consumer general merchandise, including categories such as:

• Beauty & personal care
• Household products
• Food & beverage
• Baby merchandise
• Pet products
• Electronics
• Office & school supplies
• Outdoor merchandise
• Toys & games
• Apparel
• Kitchen & cookware
• Disposable food-service supplies
• Other consumer general merchandise

Our focus is new merchandise only.

We do not purchase customer returns, used merchandise, open-box goods, or reconditioned products.

How Much Inventory Can You Submit?

Big Willy’s Wholesale focuses on bulk opportunities.

That can include:

• Multiple pallets
• Hundreds of cases
• Thousands of units
• Large single-SKU positions
• Full truckloads
• Multiple truckloads
• Container quantities
• Multi-SKU closeouts
• Complete product-line inventories

Inventory can be located at a warehouse, manufacturing facility, distribution center, import facility, 3PL, or fulfillment center anywhere in the United States.

What Information Should You Send?

The more information our buying team receives upfront, the easier it is to evaluate the inventory.

Whenever possible, send:

• Brand
• Product description
• SKU
• UPC
• Quantity available
• Case pack
• Total number of cases
• Pallet count
• Product condition
• Product photos
• Packaging photos
• Warehouse city and state
• MSRP
• Normal wholesale price
• Asking price, if available
• Expiration or best-by dates when applicable
• Any resale or channel restrictions

For multi-SKU opportunities, send the complete inventory spreadsheet.

Don't Let a Canceled Order Become Long-Term Dead Stock

A canceled order may have been outside your control.

What happens to the inventory afterward is a separate business decision.

If your company is holding new merchandise that was originally purchased, manufactured, or imported for a customer that no longer needs it, Big Willy’s Wholesale wants to review the opportunity.

We actively purchase qualifying new canceled-order inventory, excess merchandise, surplus stock, overstock, discontinued products, closeouts, slow-moving inventory, Amazon/e-commerce merchandise, and other bulk general merchandise nationwide.

Inventory Submission: Submit Inventory to Big Willy’s Wholesale
Email: william@bigwillyswholesale.com
Phone: (213) 341-1011